Assigment 1
106001. What is the difference between Process Mapping and Value Stream Mapping? Give an example for each mapping 2. Read the below article and explain what CRM means and the types of CRM software in your own word. https://www.techtarget.com/searchcustomerexperience/tip/Understanding-the-3-types-of-CRM-systems 3. Watch the Videos in Module...