05 Jul Public Policy Decision Making Discussion
Question Description
Read Chapter 11: Public Policy Decision Making and Chapter 12: Designing and Facilitating Effective Large-Group Processes. Answer the below question in 600 words
Prevention and resolution of customer service conflict is important to the overall impression an organization leaves with both customers and employees. Post about a common conflict scenario you have encountered or experienced in a business, government agency, church, or other group. Using ideas from your reading, what strategies of techniques would you advise the organization to adopt in order to improve their customer service overall?
SHOULD BE IN APA FORMAT
SHOULD BE PLAGIARISM FREE
CITE ALL REFERNCES
TEXT BOOK DETAILS WILL BE SHARED
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GO TO MY BOOKSHELF. THERE YOU WILL FIND Conflict Management for Managers. IN THAT Read Chapter 11: Public Policy Decision Making and Chapter 12: Designing and Facilitating Effective Large-Group Processes.
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