10 Jul First PAPER 2 PAGES Module 2 – SLPSOCIAL MEDIA AND HR; BEHAVI
First PAPER 2 PAGES Module 2 – SLPSOCIAL MEDIA AND HR; BEHAVIORAL ANCHORED RATING SCALES; SIMULATION TRAININGBehaviorally anchored rating scales (BARS) directly assess performancebehaviors. The BARS method depends on critical incidents or shortdescriptions of effective and ineffective behaviors that ultimatelyproduce a number value. The assessor is responsible for rating thespecific behaviors of an employee based upon the behavioralexpectations that are provided as anchors. When rating the employee,most employers prefer to also provide written feedback for why theemployee received a specific rating.’Typically, supervisors rate several performance dimensions using BARSand score an employee’s overall job performance by taking the averagevalue across all the dimensions’ and ‘because the critical incidentsconvey the precise kinds of behaviors that are effective andineffective, feedback from BARS can help an employee develop andimprove over time.’Source: Colquitt, J.A., Lepine, J.A., & Wesson, M.J. (2011).Organizational behavior (2nd ed.). New York: McGraw-Hill. (Note: Thistextbook is not available from the Trident Online Library).Behavioral Anchored Rating Scales (BARS)Two Assessment Area Examples:Oral Communication: Organizes thoughts and expresses them in a clearand logical manner, quickly comprehends another’s meaning, usesappropriate vocabulary, correct grammar, and appropriate non-verbalcommunication (gestures, etc.).1. Expresses ideas clearly and concisely.2. Answers questions completely and precisely. Speaks with a voicethat exhibits an appropriate command presence.3. Relates thoughts in an organized manner. Gives concise answers toquestions. Demonstrates effective active listening behaviors (e.g.,leans forward, nods in agreement, repeats statements back, verbalizesunderstanding).4. Clearly enunciates words. Attentively leans forward.5. Voices ideas randomly or several at a time.6. Interrupts others inappropriately. Excessive use of filler words,phrases (umm, like I said, etc.)7. Fails to listen to questions asked by role player(s). Usesincorrect words or grammar in responding to questions.8. Takes too long without making a point.9. Uses profanity.Problem Analysis & Resolution: Ability to critically evaluate asituation, gather and analyze relevant information, identifyunderlying issues, assess alternative solutions, and to consider theimplications of problems and potential solutions.1. Identifies possible resources to resolve problem. Deals withproblems before they worsen.2. Ensures a follow up plan is established. Develops alternativeapproaches to deal with the problem. Verbalizes the impact on theorganization as a whole (morale, operations, budget, etc.). Thoroughlyconsiders relevant information.3. Provides feasible solutions; considered feasibility ofalternatives. Makes suggestions for resolving the problem.4. Assures adherence to standards.5. Is unable to support conclusions with facts or logic.6. Fails to consider alternatives.7. Considers only a portion of the available information. Abdicatesresponsibility, blames others.8. Waits until a problem has worsened before dealing with the problem.9. Fails to act.Source of the above examples: The City of Columbus, Civil ServiceCommission. Behaviorally anchored rating scales (BARS). Slidepresentation retrieved fromhttp://www.ipacweb.org/Resources/Documents/conf13/reed.pdf.SLP 2 Assignment:• Following the examples above, create a similar BARS instrument(based on your current position) with at least FIVE different areas ofassessment. Meet with a colleague or supervisor to have him or herevaluate your behaviors. Discuss the results with yourcolleague/supervisor to figure out where you scored highest and whereyou scored lowest.• Write a paper discussing the following issues:o Your resultso The process you went througho How your instrument can be adjusted for optimal resultso What the strengths and weaknesses of BARS areo How the feedback from the BARS can help an individual improve over timeo How BARS compares to two other performance appraisal processeso Other recommendations you may haveThis pragmatic approach will help you get into the routine ofcontinuously being evaluated. You will submit both the BARS instrumentthat you created and the paper.Bring in at least 2 library sources to help strengthen your discussion.Your paper should be at least 2- pages, (not including the coversheet and reference list). Deal with these issues in an integratedfashion, not as a series of individual questions.Please upload your submission by the module due date.SLP Assignment ExpectationsDemonstrate critical thinking and analysis of the relevant issues andHRM actions, drawing on your background reading and research.Information Literacy: Evaluate resources and select onlylibrary/Web-based resources that provide reliable, substantiatedinformation.Give authors credit for their work. Cite sources of borrowedinformation in the body of your text as footnotes or numbered endnotes, or use APA style of referencing.Prepare a paper that is professionally presented (including a coverpage, a list of references, headings/subheadings, and a strongintroduction and conclusion). Proofread carefully for grammar,spelling, and word-usage errors.SECOND PAPER IS IN THE SCREENSHOT AND ONLLY HAS TO BE 3 PAGES IT IS THE PROJECT 4 ONLY PLEASE
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