Chat with us, powered by LiveChat Chapter 13 “ LeadingEffective TeamsSoda Can Company is openingup a new store location in sixty days. As Executive Director | Wridemy

Chapter 13 “ LeadingEffective TeamsSoda Can Company is openingup a new store location in sixty days. As Executive Director

Chapter 13 – LeadingEffective Teams
Soda Can Company is openingup a new store location in sixty days. As Executive Director of Stores, youhave to put together a strong team quickly.

You hired Jim Beam to be the Store Manager based on his previousexperience and track record with other competitors. You have a new site to openup, and your goal is to start producing as quickly as possible. You had aslight feeling that he was a little full of himself, but you associated it withself-confidence, which you needed this new manager to have since you would nothave a lot of time to invest in this location.

Julie Stevens has been one of your top production specialists for two years.You assigned her to Jim and the new store without hesitation. Her proven trackrecord and existing knowledge of the product line would be actively used to getthis new store performing within weeks.

You have also taken great steps to recruit other internal employees who havestrong performance records. Two or three are new to the company and not soexperienced, but their eager attitude and desire to learn and get better willserve them well in this new location.

It has been three weeks since the new store opened and early performancestatistics are meeting expectations. It looks like the team is working togetherwell. However, you have had numerous phone calls from Julie Stevens complainingabout Jim Beam’s management approach. Among her complaints are comments like,”He exaggerates and tries to bully staff, or “He does not understandthe product line and belittles anyone who asks questions. Yet he also makespersonal statements as if trying to be nice but it seems like he ends upangering people instead. Such as, “Come to my house to watch the big game.I have a brand new 50 inch high definition TV. Or, “I only shop atdesigner stores, don’t you? Even a few of the newer employees have madecautious attempts to ask if Jim’s style is the norm for the Soda Can Company.Questions such as, “Is it acceptable for managers yell in staff meetings?or “Is it company policy to get defensive when asked questions? have beencoming up frequently.

You are sitting at lunch with your boss, Elizabeth Zone. She has just asked youcasually about the new store opening – “How is the new location doing?You are struggling with how you are going to approach Jim and confront him onhis performance so far. You are concerned about the team overall, but you arehesitant to jump in and make changes so early. Could it be possible that Jimwill settle down in a few weeks? Could this all just be pressure from the newstore opening and working with a new team? Maybe they just need a few moreweeks to get to know each other and find their own ways to work well? 

Answer the following questions by applying the concepts learned in Chapter13. Also, conduct literature reviews on the subject of discussion and use tosupport your case study answers:

1.     Elizabeth is waitingfor your response.  What do you say?

2.     Elizabeth hasyears of experience and has offered objective perspectives in the past, and shesupports employee development while maintaining good performance on the job.You decide to share your concern about Jim’s early leadership style with her. What do you say?

3.     What are yougoing to track closely with the new team?

4.     How might youapproach Jim about the team’s performance?

5.     What mightyou say to Julie? To the new employees?

Chapter 14 – Managing People to Perform
Axis Inc. has institutednew “flexible guidelines around appropriate attire, including piercingsand tattoos. Along with all her colleagues, Rebecca Que, an Assistant Managerat Axis, received a printed copy of the new standards – and they’re still sittingin the envelope, unread. Included in this piece were a list of resources forher to contact if she had any questions or concerns – and a list ofconsequences for non-compliance.

Rebecca thinks that these new standards are onlyfor those in Denver at the corporate office. She thinks that for people”out in the world at the stores, style and personal branding areimportant to the Axis Inc. experience, and her Store Manager seems to agree.Over the weekend, she’s going to get another piercing in her nose, and she isthinking of getting a bold new tattoo on her forearm.


Answer the following questions by applying the concepts learned in Chapter 14.Also, conduct literature reviews on the subject of discussion and use tosupport your case study answers:

        As theDistrict Manager, list how you would manage Rebecca’s performance with the newguidelines using the ACHIEVE model.

 


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