Chat with us, powered by LiveChat Conflict Resolution Strategy Plan Assignment Content Competency Apply conflict management and negotiation strategies to decision-making. Scenario Recently, Johnson Consulting Company | Wridemy

Conflict Resolution Strategy Plan Assignment Content Competency Apply conflict management and negotiation strategies to decision-making. Scenario Recently, Johnson Consulting Company

Conflict Resolution Strategy Plan Assignment Content Competency Apply conflict management and negotiation strategies to decision-making. Scenario Recently, Johnson Consulting Company

Deliverable 5 – Conflict Resolution Strategy Plan

Assignment Content

  1. Competency
    Apply conflict management and negotiation strategies to decision-making.

    Scenario
    Recently, Johnson Consulting Company reorganized many of its departments worldwide to improve efficiency for working with customers. The leadership decided to combine its Customer Service and New Business Development Departments to allow both groups to experience working with new and existing customers. This move created one department where employees will work together to develop new customers while supporting existing customers.

    However, the move created conflict between the individuals involved with the reorganization in many South American locations, particularly in Brazil. For instance, the Customer Service Representatives were only handling existing customer issues before the reorganization, but the Business Development Specialists believe they should respond to new customer inquiries. Some of the Business Development Specialists prefer not to work closely with many Customer Service

    Representatives as they have demonstrated rude behavior to coworkers from time to time.
    As the newly appointed manager for both of these departments, you research Brazil's natural and cultural dimensions. Then integrate what you have learned about the country's culture in a conflict resolution strategy for the team.

    Instructions
    Develop a conflict resolution strategy plan that addresses the following:

    • What are two different types of conflict the Brazil groups are experiencing due to the reorganization? What bargaining technique would be most useful for addressing each of the different conflict issues? Why?
    • What elements of a negotiation should be considered when managing conflict in this situation?
    • What dimensions of Brazil's culture should be considered by management to determine the best way to address the situation with the employees in Brazil? How would resolving conflict in the U.S. differ from Brazil?
    • Use examples to support the understanding of concepts in a well-defined conflict resolution strategy plan.
    • Provide attribution for credible references used in the development of content ideas following academic guidelines.
    • As always, please keep in mind who your audience is and use correct grammar and spelling.
    • Use the Writing Lab for timely feedback to help you fine-tune your deliverable before you submit it for grading.
      Peer tutoring may be available for this course. Search for course-specific tutoring within Tutor Match.

    Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.

    Fill in all the assignment paper details that are required in the order form with the standard information being the page count, deadline, academic level and type of paper. It is advisable to have this information at hand so that you can quickly fill in the necessary information needed in the form for the essay writer to be immediately assigned to your writing project. Make payment for the custom essay order to enable us to assign a suitable writer to your order. Payments are made through Paypal on a secured billing page. Finally, sit back and relax.

    Do you need an answer to this or any other questions?

    About Wridemy

    We are a professional paper writing website. If you have searched a question and bumped into our website just know you are in the right place to get help in your coursework. We offer HIGH QUALITY & PLAGIARISM FREE Papers.

    How It Works

    To make an Order you only need to click on “Order Now” and we will direct you to our Order Page. Fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.

    Are there Discounts?

    All new clients are eligible for 20% off in their first Order. Our payment method is safe and secure.

    Hire a tutor today CLICK HERE to make your first order

    Related Tags

    Academic APA Writing College Course Discussion Management English Finance General Graduate History Information Justify Literature MLA