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This question involves analyzing the advantages of an organization tha

This question involves analyzing the advantages of an organization that offers quality services that are related to human resources. Specifically, think about two major areas of a performance evaluation: (a) quality and (b) remaining positive throughout. Use your critical-thinking skills to describe some techniques that you could apply toward quality and positive service while conducting a performance evaluation for an employee. 

Your response must be at least 200 words in length.

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8 Human

Resources and

Policies

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BENEFITS

CONSIDERATIONS

EVALUATION

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After studying these topics, you will benefit by:

• Stating the purpose of and naming key services the

human resource department provides employees

• Listing the primary elements of an employee

orientation program

• Describing the purpose of an employee handbook

• Identifying the types of employee status and purpose of

an introductory period

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After studying these topics, you will benefit by:

• Defining performance evaluations, their purpose, and

explaining an employee’s role in the process

• Providing a general overview of employee benefits

• Explaining the purpose of a union and its benefits

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HUMAN RESOURCES DEPARTMENT

• Human Resources Department (HR): A function within an organization that is responsible for:

– Hiring

– Training

– Compensation

– Benefits

– Performance evaluations

– Complaints

– Promotions and changes in work status

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EMPLOYEE ORIENTATION

• Employee Orientation: a formal meeting

where the following information is provided to

new employees

– Company purpose

– Company structure

– Major policies and procedures

– Employee benefits

– Other important matters

– Receive company property

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TALK IT OUT

What are common questions employees have on

their first day of work?

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EMPLOYEE ORIENTATION

Learn About Your Company

• Mission statement

• Organization chart

• Key officials (names and faces)

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EMPLOYEE ORIENTATION

• Mentor: someone who can assist you in

developing your leadership skills, provide

support, expand your professional network,

and help you grow in your career

– Formal-assigned by company

– Informal-your choice

• Corporate culture: values, expectations, and

behaviors of people at work

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EMPLOYEE HANDBOOK

• Employee Handbook: A document

(hardcopy or electronic) that outlines an

employee’s agreement with the employer,

including:

– Work conditions

– Policies

– Benefits

– Code of conduct

• Keep this handbook and use it as a reference

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TOPIC SITUATION

Oliver’s Orientation

TOPIC RESPONSE:

What should Oliver do?

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EMPLOYMENT-AT-WILL and

RIGHT TO REVISE

• Employment-at-will: a legal term that states that a non-contracted employee is not contractually obligated to work for the company for a specified period

– You can quit any time you want

– Employer can terminate your employment at any time

• Right to revise: an employer has the right to change the policies in the employee handbook

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EMPLOYMENT STATUS

• Part-time employees: employees with varied work hours. Normally these employees do not qualify for benefits

• Full-time employees: employees who work a pre- determined number of hours per week and are eligible for employer benefits

• Temporary employees: employees who are hired only for a specified period of time

• Introductory period: first one to three months of employment in which employers determine if a new hire should continue employment

– Formerly known as probation or orientation period

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EMPLOYMENT STATUS

Identify:

– Your employment status

– If your company has an orientation/introductory period • The length of your orientation/introductory period

– If and when you become eligible for benefits

– Factors that will be used to evaluate your performance

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EMPLOYMENT STATUS

• Job description: document that outlines job duties and responsibilities

• Performance evaluation: a formal process that identifies work performance

– Common evaluation criteria include: • Productivity

• Efficiency

• Behavior

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PERFORMANCE EVALUATIONS

• Normally given after introductory period and

once a year thereafter

• Keep an ongoing record of your performance to

share during a formal evaluation

• Provide time for your supervisor to give you

feedback on performance

• This is a good time for you to share your desire

for additional training and responsibilities

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THINK ABOUT IT

Why is it important to perform your best

at work every day?

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During evaluation:

– Arrive with a positive attitude. View the process as a

time for constructive feedback and career growth

– Sit quietly, listen, take notes, and do not interrupt

– When appropriate, share concerns

– Support comments with facts and documentation (e.g.,

customer letters, commendations, etc.)

– If you agree with evaluation, sign

– If you do not agree with evaluation, sign with

attachment of factual written response and supporting

documentation

PERFORMANCE EVALUATIONS

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BENEFITS

• Benefits include health care and paid vacations

• Personal medical information is confidential

• Employers may or may not be required to

provide health care

– Patient Protection and Affordable Care Act

– Size of employer

– Number of employees

– Hours worked

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BENEFITS

• Medical benefits: coverage for physician and

hospital visits

• Vision benefits: coverage for eye care

• Dental benefits: coverage for teeth

• Pharmacy and other health

• Mandatory time off, paid time off

• Employee Assistance Program (EAP)

• Retirement plan: savings plan for retirement

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BENEFITS

• When selecting benefits, consider:

– Convenience

– Co-payment

– Coverage for dependents

– Choice

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BENEFITS

• Payroll, paydays, accrued vacation, and sick

days

– Identify when you get paid

– Two parts to a paycheck; the actual check and a

paystub

• May be automatically transferred to your bank

account

• Paystub identifies any money taken from your

original earnings

– Identify vacations and holiday pay

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TOPIC SITUATION

Joseph’s Vacation

TOPIC RESPONSE:

What should Joseph do?

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OPEN DOOR POLICY

• Open Door Policy: management and the

human resources department is available to

listen should an employee need to discuss a

workplace concern

• Do not be afraid to speak with your supervisor

or human resources department regarding

any workplace issue that causes you concern.

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UNIONS

• Unions: a third party that represents you and

your colleagues’ interests to your employer

– Purpose is to protect the rights of employees

• Bargaining agreement: a contract that

addresses specific work-related issues that

the employer and union have agreed upon

• Shop Steward: a company employee who

assists union members with work-related

issues

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