04 Jul Unit 8_MT438_Discussion response
13532Respond or elaborate on the response below:
The most effective use of AI in supply chain is the ability for a program to analyze data, provide trend analysis, and perform complex tasks offering real-time results to supply chain professionals offering unparalleled operational efficiency, unobtainable with manual data analysis (Downie & Finn, 2024). Even while taking this class reading through the textbook, discussing how data can be analyzed is already a cumbersome task just to analyze one metric. Multiply the amount of data hundreds of times over and a variety of metrics would likely keep several people very busy every day just crunching numbers. The first step towards efficiency improvements would be to build all the formulas so metrics could be plug and play. After metrics are clearly defined, automation can be evaluated to auto extract the desired data to plug into the desired metric and data analysis. Finally, utilizing AI which can auto extract data, perform all the desired data analysis, and provide data-based recommendations in real time would be a very powerful tool for a supply chain professional to utilize and eliminate the mundane manual data extraction and calculations historically performed before the AI automation.
My experience with AI is limited although it’s becoming more common from cell phone browsers to Microsoft programs offering a level of AI interaction to improve the user experience. I recently met a retired marine veteran that was so frustrated with the VA disability claims process that he wrote a program to assist with the claims process. The result was a powerful interactive AI tool which has helped hundreds of veterans process their claims faster with greater than a 90% success rate. The tools available on https://www.vetmentorai.com/ offer text writing tools, virtual coaches for a variety of claims activities including a denied claims assistant, and resume builder. The creator went through great lengths to create an interactive environment to help veterans, the program has even been designed to recognize depression and suicidal responses and has on multiple occasions helped individuals get the help they need. The demo I witnessed was very impressive, and I can see a program like this being created for many more applications beyond VA disability claims. There is a whole industry of medical and insurance claim filings which could be simplified with similar tools to help people file the claims they need to file with a high success rate and eliminate the waste of poorly submitted claims and the frustration of challenging claims filing processes.
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