23 Nov Addressing a Performance Issue at Apex Logistics (CONSULTING PROJECT)
13814I create a 1-page talking point and a performance plan in (Create an Independent Performance Plan) executive level presentation .
Industry Context:
Organization Name: Apex Logistics
Industry: Supply Chain & Logistics
Company Overview:
Apex Logistics is a national logistics provider with over 1,000 employees across several regional hubs. The company is known for fast, reliable service and a collaborative culture built on safety, efficiency, and accountability.
Scenario – Your Role as HR:
You are the Human Resources Generalist at Apex Logistics’ Midwestern Distribution Center. You’ve been asked to step in after multiple informal discussions between the Warehouse Manager and an employee named James, who has shown continued performance issues.
James has consistently missed order scan procedures, taken excessive breaks, and fallen behind on delivery prep targets. His supervisor has informally coached him twice in the last month. However, no improvement has been documented, and the team is growing frustrated with the lack of accountability.
Your job is to record a short video (2–3 minutes) simulating a formal HR-led performance conversation with James. The purpose is not disciplinary, but developmental—meant to realign expectations and document next steps while maintaining professionalism and support.
Assignment Objectives:
Your video should:
Acknowledge any positive intent or past contributions from James.
Reinforce expectations around job duties, company policy, and professionalism.
Address the performance issue factually and respectfully.
Explain the role of HR in supporting both the employee and the manager.
Offer resources (e.g., coaching, retraining, wellness support) to help James improve.
Clarify the formal nature of this step, including potential consequences if the issue continues.
Instructions:
Prepare Talking Points (Script Optional):
Use a structured feedback method
Focus on clarity, respect, and actionable guidance.
Avoid emotionally charged or vague statements.
Record a 2–3 Minute Video:
Speak directly to “James,” maintaining eye contact and a calm tone.
Demonstrate HR professionalism, empathy, and accountability.
Frame the conversation as part of HR’s responsibility to ensure fairness and team success.
Submit the Following:
A video file (or a private/unlisted YouTube link). NOTE – You can record in Zoom and load the link or file.
A 1-page outline or script of your talking points.
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