01 Aug Answer Following Questions
Write an essay answering the following questions:
1. How would you ensure sufficient discussion of contentious issues in a work group? How can managers bring unspoken conflicts into the open without making them worse?
2. How can negotiators utilize conflict management strategies to their advantage so that differences in interests lead not to dysfunctional conflicts but rather to positive integrative solutions?
3. Can you think of situations in your own life in which silence has worsened a conflict between parties? What might have been done differently to ensure that open communication facilitated collaboration instead?
Include the following references and other academic references about negociation and conflict in the workplace:
1. S. A. Joni and D. Beyer, “How to Pick a Good Fight,” Harvard Business Review (December 2009), pp. 48–57
2. B. H. Bradley, B. E. Postlewaite, A. C. Klotz, M. R. Hamdani, and K. G. Brown., “Reaping the Benefits of Task Conflict in Teams: The Critical Role of Team Psychological Safety Climate,” Journal of Applied Psychology
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