31 Mar Human Resource Management
Human Resource Management
Part A: Answer each of the following questions in one or more complete
paragraphs. Each answer is worth 10 points.
1. Outline and explain the four steps of the career management process.
2. Describe and discuss the family friendly schemes that fall into the category of
“other employer-provided benefits.”
3. Briefly discuss the process of organizing a union, including the typical
strategies adopted by management and union representatives.
4. Compare the following employment interview approaches:
Nondirective interview
Structured interview
Situational interview
Behavioral descriptive interview
Panel interview
Part B: Answer each of the following questions in about five to seven
sentences. Each answer is worth 6 points.
1. Summarize the right-to-work provisions of the Taft-Hartley Act and their
effects on organized labor in general.
2. Briefly describe the Fleishman Job Analysis System.
3. What’s a transition matrix, and what’s it used for?
4. Describe the Scanlon Plan.
5. Outline the emotional cycle typically experienced by employees who are
posted overseas.
6. Compare the advantages of internal hiring as opposed to external hiring.
7. In establishing pay structures, what’s benchmarking and how is it useful to
human resource managers?
8. Explain the concepts of validity and reliability. Offer simple examples.
9. Compare the expectations and assumptions one finds in the traditional
psychological contract and the currently predominant psychological contract.
10. Describe the nature of a learning organization.
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