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 Complete the following assignment in one MS word document:

Chapter 5 –discussion question #1-4 & exercise 6.

When submitting work, be sure to include an APA cover page and include at least two APA formatted references (and APA in-text citations) to support the work this week.
All work must be original (not copied from any source). 

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Week 6 Assignment

Varunbhai Patel University of the Cumberlands

Business Intelligence

Chapter 5 Assignment

Discussion questions 1. What is an artificial neural network and for what types of problems can be used? An artificial neural network (ANN) is the piece

of a computing system that is designed to simulate the way the human brain analyzes and processes information. It is the foundation of artificial intelligence (AI) and solves problems that would prove impossible or difficult by human statistical standards. 2. Compare artificial and biological neural networks. What aspect of bio-

logical networks are mimicked by artificial ones? What aspects are similar? Artificial Neural network has a faster processing speed whereas biological neural network has a slow processing speed. In artificial neural network, allocation for storage to a new process is strictly irreplaceable as the old location is saved for the previ-

ous process whereas in biological neural network, the allocation for storage to a new process is easy as it is added just by adjusting the interconnection strength. In ar- tificial neural network, if any information is corrupted in the memory, it cannot be retrieved. In BNN, information is distributed into the network throughout into sub- nodes even if it gets corrupted it can be retrieved. Biological Neural Networks is a structure that is made up of synapse, dendrites, cell body and axon. In the

neural network, the processing is done by neurons. Dendrites receive signals from other neurons. 3. What are the most common ANN architectures? For what

types of problems can they be used? Single layer fee forward network. Multilayer feed forward network, Single node with its own feedback

Single layer recurrent network

Multilayer recurrent network. They are used for solving a number of business problems such as sales forecasting, customer research, data validation, and risk

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management. 4. ANN can be used for both supervised and unsupervised learning. explain how they learn in a supervised mode and in an unsupervised mode. In

supervised learning, ANN uses backpropagation to improve the fitting by decreasing the error in the predictions. A neural net is said to learn supervised if the de-

sired output is already known. In unsupervised learning, the learning process is independent, the input vectors of similar types are combines to form clusters.

When a new input pattern is applied, the neural network gives as output response indicating the class to which pattern belongs.

Exercise 6 Go to google scholar. Conduct a research to find two papers written in the last five years that compare and contrast multiple machine learning meth-

ods for a given problem domain. Observe commonalities and differences among their findings and prepare a report to summarize your understanding. The two arti- cles analyzed are Machine learning and deep learning methods for cybersecurity and, Using machine-learning methods for musical style modeling. In the first article, the authors find out that, with development of the internet, there are rapid changes in the cyber-attacks and the cyber security situation is not optimistic. Dubnov, (2019) notes that datasets for network intrusion detection are very important for training and testing systems. Machine learning and DL methods do not work without representative data and obtaining such a dataset is difficult and time consuming. In the second article, Xin, (2018) have found out that, the ability to construct a musi- cal theory from examples presents a great intellectual challenge that which if it was successfully met, could foster a new creative applications. The authors applied ma- chine learning methods on the problem of musical style modelling. In this article, machine learning is found to be composed of deriving a mathematical model, such as a set of stochastic rules, from a set of musical examples.

References

McKinsey. (2017, July 9). Ask the AI experts: What advice would you give to executives about AI? YouTube. https://www.youtube.com/watch?

v=JPLYc6cull0&ab_channel=McKinsey%26Company. Healthcare AI Solutions & Services: Nuance. Nuance Communications. (n.d.).

https://www.nuance.com/healthcare.html.

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Varunbhai Patel University of the Cumberlands

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University of Cumberlands

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Chapter 5 Assignment

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Week 5 Assignment

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Discussion questions 1.

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Questions for Discussion (Chapter 6) 1

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What is an artificial neural network and for what types of problems can be used?

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What is an artificial neural network and for what types of problems can it be used

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An artificial neural network (ANN) is the piece of a computing system that is designed to simulate the way the human brain analyzes and processes information. It is the founda- tion of artificial intelligence (AI) and solves problems that would prove impossible or diffi- cult by human statistical standards.

Original source

An artificial neural network (ANN) is the piece of a computing system designed to simu- late the way the human brain analyzes and processes information It is the foundation of artificial intelligence (AI) and solves problems that would prove impossible or difficult by human or statistical standards

1

Student paper

Compare artificial and biological neural networks. What aspect of biological networks are mimicked by artificial ones? What aspects are similar?

Original source

Compare artificial and biological neural networks What aspects of biological networks are not mimicked by artificial ones What aspects are similar

6/13/2021 Originality Report

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Student paper 77%

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In artificial neural network, allocation for storage to a new process is strictly irreplaceable as the old location is saved for the previous process whereas in biological neural network, the allocation for storage to a new process is easy as it is added just by adjusting the in- terconnection strength.

Original source

In artificial neural networks, allocation for storage to a new process is prohibited as the old location is saved for the previous process, while in biological neural networks, it is much simpler as it is added by just adjusting the interconnection strengths (Marijana Zek- ić-Sušac, Sanja Pfeifer, Nataša Šarlija, 2014)

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Student paper

Biological Neural Networks is a structure that is made up of synapse, dendrites, cell body and axon. In the neural network, the processing is done by neurons.

Original source

Biological Neural Network (BNN) is a structure that consists of Synapse, dendrites, cell body, and axon In this neural network, the processing is carried out by neurons

1

Student paper

What are the most common ANN architectures? For what types of problems can they be used?

Original source

What are the most common ANN architectures For what types of problems can they be used

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Single layer fee forward network.

Original source

Single-layer feed-forward network

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Multilayer feed forward network, Single node with its own feedback

Original source

Single node with its own feedback

6

Student paper

Single layer recurrent network Multilayer recurrent network.

Original source

Single-layer recurrent network Multilayer recurrent network

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Student paper

They are used for solving a number of business problems such as sales forecasting, cus- tomer research, data validation, and risk management.

Original source

Today, neural networks are used for solving many business problems such as sales fore- casting, customer research, data validation, and risk management

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Student paper

ANN can be used for both supervised and unsupervised learning. explain how they learn in a supervised mode and in an unsupervised mode.

Original source

ANN can be used for both supervised and unsupervised learning Explain how they learn in a supervised mode and in an unsupervised mode

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A neural net is said to learn supervised if the desired output is already known.

Original source

A neural network is said to learn supervised if the desired output is already known

6/13/2021 Originality Report

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Student paper 93%

Student paper 90%

Student paper 100%

Student paper 100%

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In unsupervised learning, the learning process is independent, the input vectors of similar types are combines to form clusters.

Original source

In unsupervised learning, when ANNs are trained, the input vectors of similar types com- bine to form clusters

9

Student paper

When a new input pattern is applied, the neural network gives as output response indicat- ing the class to which pattern belongs.

Original source

When a new input pattern is applied, the neural network gives an output response indi- cating the class to which input pattern belongs

1

Student paper

Exercise 6 Go to google scholar. Conduct a research to find two papers written in the last five years that compare and contrast multiple machine learning methods for a given problem domain. Observe commonalities and differences among their findings and pre- pare a report to summarize your understanding.

Original source

Exercise 6 Go to Google Scholar (scholar.google.com) Conduct a search to find two papers written in the last five years that compare and contrast multiple machine-learning meth- ods for a given problem domain Observe commonalities and differences among their findings and prepare a report to summarize your understanding

11

Student paper

Ask the AI experts: What advice would you give to executives about AI?

Original source

Ask the AI Experts What Advice Would You Give to Executives About AI

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Student paper

Original source

11

Student paper

https://www.nuance.com/healthcare.html.

Original source

https://www.nuance.com/index.html

,

Analytics, Data Science, and Artificial Intelligence, 11th Edition.pdf

ANALYTICS, DATA SCIENCE, & ARTIFICIAL INTELLIGENCE

SYSTEMS FOR DECISION SUPPORT

E L E V E N T H E D I T I O N

Ramesh Sharda Oklahoma State University

Dursun Delen Oklahoma State University

Efraim Turban University of Hawaii

Microsoft and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published as part of the services for any purpose. All such documents and related graphics are provided “as is” without warranty of any kind. Microsoft and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement. In no event shall Microsoft and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of information available from the services. The documents and related graphics contained herein could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Microsoft and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time. Partial screen shots may be viewed in full within the software version specified. Microsoft® Windows® and Microsoft Office® are registered trademarks of Microsoft Corporation in the U.S.A. and other countries. This book is not sponsored or endorsed by or affiliated with the Microsoft Corporation.

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Copyright © 2020, 2015, 2011 by Pearson Education, Inc. 221 River Street, Hoboken, NJ 07030. All rights reserved. Manufactured in the United States of America. This publication is protected by Copyright, and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permissions, request forms and the appropriate contacts within the Pearson Education Global Rights & Permissions Department, please visit www.pearsoned.com/permissions. Acknowledgments of third-party content appear on the appropriate page within the text, which constitutes an extension of this copyright page. Unless otherwise indicated herein, any third-party trademarks that may appear in this work are the property of their respective owners and any references to third-party trademarks, logos or other trade dress are for demonstrative or descriptive purposes only. Such references are not intended to imply any sponsorship, endorsement, authorization, or promotion of Pearson’s products by the owners of such marks, or any relationship between the owner and Pearson Education, Inc. or its affiliates, authors, licensees or distributors.

Library of Congress Cataloging-in-Publication Data

Library of Congress Cataloging in Publication Control Number: 2018051774

iii

Preface xxv

About the Authors xxxiv

PART I Introduction to Analytics and AI 1 Chapter 1 Overview of Business Intelligence, Analytics,

Data Science, and Artificial Intelligence: Systems for Decision Support 2

Chapter 2 Artificial Intelligence: Concepts, Drivers, Major Technologies, and Business Applications 73

Chapter 3 Nature of Data, Statistical Modeling, and Visualization 117

PART II Predictive Analytics/Machine Learning 193 Chapter 4 Data Mining Process, Methods, and Algorithms 194

Chapter 5 Machine-Learning Techniques for Predictive Analytics 251

Chapter 6 Deep Learning and Cognitive Computing 315

Chapter 7 Text Mining, Sentiment Analysis, and Social Analytics 388

PART III Prescriptive Analytics and Big Data 459 Chapter 8 Prescriptive Analytics: Optimization and

Simulation 460

Chapter 9 Big Data, Cloud Computing, and Location Analytics: Concepts and Tools 509

PART IV Robotics, Social Networks, AI and IoT 579 Chapter 10 Robotics: Industrial and Consumer Applications 580

Chapter 11 Group Decision Making, Collaborative Systems, and AI Support 610

Chapter 12 Knowledge Systems: Expert Systems, Recommenders, Chatbots, Virtual Personal Assistants, and Robo Advisors 648

Chapter 13 The Internet of Things as a Platform for Intelligent Applications 687

PART V Caveats of Analytics and AI 725 Chapter 14 Implementation Issues: From Ethics and Privacy to

Organizational and Societal Impacts 726

Glossary 770

Index 785

BRIEF CONTENTS

iv

CONTENTS

Preface xxv

About the Authors xxxiv

PART I Introduction to Analytics and AI 1

Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial Intelligence: Systems for Decision Support 2 1.1 Opening Vignette: How Intelligent Systems Work for

KONE Elevators and Escalators Company 3

1.2 Changing Business Environments and Evolving Needs for Decision Support and Analytics 5

Decision-Making Process 6

The Influence of the External and Internal Environments on the Process 6

Data and Its Analysis in Decision Making 7

Technologies for Data Analysis and Decision Support 7

1.3 Decision-Making Processes and Computerized Decision Support Framework 9

Simon’s Process: Intelligence, Design, and Choice 9

The Intelligence Phase: Problem (or Opportunity) Identification 10 0 APPLICATION CASE 1.1 Making Elevators Go Faster! 11

The Design Phase 12

The Choice Phase 13

The Implementation Phase 13

The Classical Decision Support System Framework 14

A DSS Application 16

Components of a Decision Support System 18

The Data Management Subsystem 18

The Model Management Subsystem 19 0 APPLICATION CASE 1.2 SNAP DSS Helps OneNet Make

Telecommunications Rate Decisions 20

The User Interface Subsystem 20

The Knowledge-Based Management Subsystem 21

1.4 Evolution of Computerized Decision Support to Business Intelligence/Analytics/Data Science 22

A Framework for Business Intelligence 25

The Architecture of BI 25

The Origins and Drivers of BI 26

Data Warehouse as a Foundation for Business Intelligence 27

Transaction Processing versus Analytic Processing 27

A Multimedia Exercise in Business Intelligence 28

Contents v

1.5 Analytics Overview 30

Descriptive Analytics 32 0 APPLICATION CASE 1.3 Silvaris Increases Business with Visual

Analysis and Real-Time Reporting Capabilities 32 0 APPLICATION CASE 1.4 Siemens Reduces Cost with the Use of Data

Visualization 33

Predictive Analytics 33 0 APPLICATION CASE 1.5 Analyzing Athletic Injuries 34

Prescriptive Analytics 34 0 APPLICATION CASE 1.6 A Specialty Steel Bar Company Uses Analytics

to Determine Available-to-Promise Dates 35

1.6 Analytics Examples in Selected Domains 38

Sports Analytics—An Exciting Frontier for Learning and Understanding Applications of Analytics 38

Analytics Applications in Healthcare—Humana Examples 43 0 APPLICATION CASE 1.7 Image Analysis Helps Estimate Plant Cover 50

1.7 Artificial Intelligence Overview 52

What Is Artificial Intelligence? 52

The Major Benefits of AI 52

The Landscape of AI 52 0 APPLICATION CASE 1.8 AI Increases Passengers’ Comfort and

Security in Airports and Borders 54

The Three Flavors of AI Decisions 55

Autonomous AI 55

Societal Impacts 56 0 APPLICATION CASE 1.9 Robots Took the Job of Camel-Racing Jockeys

for Societal Benefits 58

1.8 Convergence of Analytics and AI 59

Major Differences between Analytics and AI 59

Why Combine Intelligent Systems? 60

How Convergence Can Help? 60

Big Data Is Empowering AI Technologies 60

The Convergence of AI and the IoT 61

The Convergence with Blockchain and Other Technologies 62 0 APPLICATION CASE 1.10 Amazon Go Is Open for Business 62

IBM and Microsoft Support for Intelligent Systems Convergence 63

1.9 Overview of the Analytics Ecosystem 63

1.10 Plan of the Book 65

1.11 Resources, Links, and the Teradata University Network Connection 66

Resources and Links 66

Vendors, Products, and Demos 66

Periodicals 67

The Teradata University Network Connection 67

vi Contents

The Book’s Web Site 67 Chapter Highlights 67 • Key Terms 68

Questions for Discussion 68 • Exercises 69

References 70

Chapter 2 Artificial Intelligence: Concepts, Drivers, Major Technologies, and Business Applications 73 2.1 Opening Vignette: INRIX Solves Transportation

Problems 74

2.2 Introduction to Artificial Intelligence 76

Definitions 76

Major Characteristics of AI Machines 77

Major Elements of AI 77

AI Applications 78

Major Goals of AI 78

Drivers of AI 79

Benefits of AI 79

Some Limitations of AI Machines 81

Three Flavors of AI Decisions 81

Artificial Brain 82

2.3 Human and Computer Intelligence 83

What Is Intelligence? 83

How Intelligent Is AI? 84

Measuring AI 85 0 APPLICATION CASE 2.1 How Smart Can a Vacuum Cleaner Be? 86

2.4 Major AI Technologies and Some Derivatives 87

Intelligent Agents 87

Machine Learning 88 0 APPLICATION CASE 2.2 How Machine Learning Is Improving Work

in Business 89

Machine and Computer Vision 90

Robotic Systems 91

Natural Language Processing 92

Knowledge and Expert Systems and Recommenders 93

Chatbots 94

Emerging AI Technologies 94

2.5 AI Support for Decision Making 95

Some Issues and Factors in Using AI in Decision Making 96

AI Support of the Decision-Making Process 96

Automated Decision Making 97 0 APPLICATION CASE 2.3 How Companies Solve Real-World Problems

Using Google’s Machine-Learning Tools 97

Conclusion 98

Contents vii

2.6 AI Applications in Accounting 99

AI in Accounting: An Overview 99

AI in Big Accounting Companies 100

Accounting Applications in Small Firms 100 0 APPLICATION CASE 2.4 How EY, Deloitte, and PwC Are Using AI 100

Job of Accountants 101

2.7 AI Applications in Financial Services 101

AI Activities in Financial Services 101

AI in Banking: An Overview 101

Illustrative AI Applications in Banking 102

Insurance Services 103 0 APPLICATION CASE 2.5 US Bank Customer Recognition and

Services 104

2.8 AI in Human Resource Management (HRM) 105

AI in HRM: An Overview 105

AI in Onboarding 105 0 APPLICATION CASE 2.6 How Alexander Mann Solutions (AMS) Is

Using AI to Support the Recruiting Process 106

Introducing AI to HRM Operations 106

2.9 AI in Marketing, Advertising, and CRM 107

Overview of Major Applications 107

AI Marketing Assistants in Action 108

Customer Experiences and CRM 108 0 APPLICATION CASE 2.7 Kraft Foods Uses AI for Marketing

and CRM 109

Other Uses of AI in Marketing 110

2.10 AI Applications in Production-Operation Management (POM) 110

AI in Manufacturing 110

Implementation Model 111

Intelligent Factories 111

Logistics and Transportation 112 Chapter Highlights 112 • Key Terms 113

Questions for Discussion 113 • Exercises 114

References 114

Chapter 3 Nature of Data, Statistical Modeling, and Visualization 117 3.1 Opening Vignette: SiriusXM Attracts and Engages a

New Generation of Radio Consumers with Data-Driven Marketing 118

3.2 Nature of Data 121

3.3 Simple Taxonomy of Data 125 0 APPLICATION CASE 3.1 Verizon Answers the Call for Innovation: The

Nation’s Largest Network Provider uses Advanced Analytics to Bring the Future to its Customers 127

viii Contents

3.4 Art and Science of Data Preprocessing 129 0 APPLICATION CASE 3.2 Improving Student Retention with

Data-Driven Analytics 133

3.5 Statistical Modeling for Business Analytics 139

Descriptive Statistics for Descriptive Analytics 140

Measures of Centrality Tendency (Also Called Measures of Location or Centrality) 140

Arithmetic Mean 140

Median 141

Mode 141

Measures of Dispersion (Also Called Measures of Spread or Decentrality) 142

Range 142

Variance 142

Standard Deviation 143

Mean Absolute Deviation 143

Quartiles and Interquartile Range 143

Box-and-Whiskers Plot 143

Shape of a Distribution 145 0 APPLICATION CASE 3.3 Town of Cary Uses Analytics to Analyze Data

from Sensors, Assess Demand, and Detect Problems 150

3.6 Regression Modeling for Inferential Statistics 151

How Do We Develop the Linear Regression Model? 152

How Do We Know If the Model Is Good Enough? 153

What Are the Most Important Assumptions in Linear Regression? 154

Logistic Regression 155

Time-Series Forecasting 156 0 APPLICATION CASE 3.4 Predicting NCAA Bowl Game Outcomes 157

3.7 Business Reporting 163 0 APPLICATION CASE 3.5 Flood of Paper Ends at FEMA 165

3.8 Data Visualization 166

Brief History of Data Visualization 167 0 APPLICATION CASE 3.6 Macfarlan Smith Improves Operational

Performance Insight with Tableau Online 169

3.9 Different Types of Charts and Graphs 171

Basic Charts and Graphs 171

Specialized Charts and Graphs 172

Which Chart or Graph Should You Use? 174

3.10 Emergence of Visual Analytics 176

Visual Analytics 178

High-Powered Visual Analytics Environments 180

3.11 Information Dashboards 182

Contents ix

0 APPLICATION CASE 3.7 Dallas Cowboys Score Big with Tableau and Teknion 184

Dashboard Design 184 0 APPLICATION CASE 3.8 Visual Analytics Helps Energy Supplier Make

Better Connections 185

What to Look for in a Dashboard 186

Best Practices in Dashboard Design 187

Benchmark Key Performance Indicators with Industry Standards 187

Wrap the Dashboard Metrics with Contextual Metadata 187

Validate the Dashboard Design by a Usability Specialist 187

Prioritize and Rank Alerts/Exceptions Streamed to the Dashboard 188

Enrich the Dashboard with Business-User Comments 188

Present Information in Three Different Levels 188

Pick the Right Visual Construct Using Dashboard Design Principles 188

Provide for Guided Analytics 188 Chapter Highlights 188 • Key Terms 189

Questions for Discussion 190 • Exercises 190

References 192

PART II Predictive Analytics/Machine Learning 193

Chapter 4 Data Mining Process, Methods, and Algorithms 194 4.1 Opening Vignette: Miami-Dade Police Department Is Using

Predictive Analytics to Foresee and Fight Crime 195

4.2 Data Mining Concepts 198 0 APPLICATION CASE 4.1 Visa Is Enhancing the Customer

Experience while Reducing Fraud with Predictive Analytics and Data Mining 199

Definitions, Characteristics, and Benefits 201

How Data Mining Works 202 0 APPLICATION CASE 4.2 American Honda Uses Advanced Analytics to

Improve Warranty Claims 203

Data Mining Versus Statistics 208

4.3 Data Mining Applications 208 0 APPLICATION CASE 4.3 Predictive Analytic and Data Mining Help

Stop Terrorist Funding 210

4.4 Data Mining Process 211

Step 1: Business Understanding 212

Step 2: Data Understanding 212

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