What is VoIP?

Voice over Internet Protocol (VoIP) is a powerful application that enables Internet Protocol to

transmit voice packets through an Internet Protocol network. Making fair use of your number for

business, low call quality, downtime, and long-term obligations are some of the hindrances that

companies face. Nowadays, businesses and organizations require information systems to keep

afloat and to achieve better decision making. It involves the use of the telephone with the

Internet. This allows the use of Internet Protocol in connecting various devices within a network,

plus the high familiarity of the Internet makes VoIP very well-organized in communication. VoIP

can apply to any data network that uses LAN (Local Area Network), Intranet, and the Internet.

VoIP technology involves compression, digitization, and conversion of voice signals into IP

packets. The Packets are sent through the network to the receiver, where the process is reversed.

During the pandemic (Coronavirus), communication through the phone and Internet is

encouraged to curb the spread of COVID-19. According to RyTel offers solutions in business as

far as remote work is concerned. This involves communication with team leaders, potential

customers, and staff using Talk/Video/Text solutions. The application helps make the business

free from the pandemic's harmful effects, making it more productive, safe, and secure.

How VoIP Benefits your Business?

Firstly, VoIP helps in the effective and efficient communication system. Managers in

different branches need constant communication to uphold the coordination of operations.

Additionally, communication helps in enhancing management and accomplishment of goals as a

whole. I believe that the use of VoIP will help lessen the cost of communication and progress it.

VoIP is an economical option in making phone calls. Besides, it allows the blend of phone calls

with the firm's data. In making VoIP part of the business strategy, the firm needs to safeguard its

essential network hardware and software. Besides, it needs to develop information system

strategies that contribute to the accomplishment of overall company aims. VoIP's multi-features

like video conferencing permit employees to contact human resources to chat about essential

matters despite their position worldwide.

With the uncertainty of the pandemic, working remotely from home is redefining

businesses today. Most companies and organizations keep their organizations running regularly

to keep their workers up and working from home. VoIP, the driving force behind this, has

enabled the work from home and achieve while maintaining the business identity like when you

are in the office for workers. VoIP has allowed the use of texts and video calls a success.

Furthermore, it has enabled updating the status, checking the voicemails, and answering rules.

Remote working has workers to work in any part of this world so long as they are connected to

the Internet.

VoIP helps in adding business numbers that help in controlling client relationships. This

feature allows the company to be more professional and enables the company to have full control

over customer interaction. The contact storing helps in faster delivery of services to the clients by

allowing multiple carrier preferences for call delivery, making sure the calls get where they need

to reach as soon as possible. This will enable not only big businesses to grow but also growing

small businesses. VoIP lets users make and receive calls using a broadband internet link in

preference to an ordinary or analog phone line. Consequently, it's for the reason that internet

connectivity has proved to be ever more embraced everywhere.

Conclusion

VoIP has proved to be the driving force behind many company’s positivities to embrace

ever-changing market demands. Additionally, VoIP is portable, offers automated assistance,

boosts productivity, provides needed information on security, and provides computerized help to

increase efficiency. VoIP's call quality is an attractive feature that makes the clients attract to it.

REFERENCES

RyTel Hosted Voice. "Blog." 20 May 2020. Web. 15 Dec. 2020.

Kumar, A. (2006). An Overview of Voice over Internet Protocol. Rivier College Online

Academic Journal, 2(1), 1-12.

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