05 Sep Find & Post (or post a link to) a concept of Non-Verbal Communication (photo, short video, brief piece of writing, song, etc — that no one else in the class has posted to the
Discussion Post:
You are required to post items to the course online discussion forum (see the syllabus for how they will be graded) that add value to the topic that is covered for the week, linking theory to real-world examples.
- Find & Post (or post a link to) a concept of Non-Verbal Communication (photo, short video, brief piece of writing, song, etc — that no one else in the class has posted to the blog yet) related to this weeks chapter(s). No two posts can be identical.
- Analyze the object according to the requirements for the week.
- Add one take away from this week's article and one from this week's videos – Make specific connections to the readings, videos, or recordings for the week and specifically include citations or statements from the video(s) and reading(s) covered this week.
- Posts will be made in the Canvas discussion forum.
- Review the attached discussion board evaluation rubric.
Extra material
https://www.psychologytoday.com/us/blog/between-cultures/201706/non-verbal-communication-across-cultures
Chapter 1 Communication &
Non-verbal Behavior
Myths about Nonverbal Communication • It’s nonsense. All communication involves language so all
communication is only verbal.
• Non-verbal communication accounts for majority of human interaction.
• You can read a person like a book.
• People who avoid eye contact are lying.
• Behaviors apply to all people.
• Meaning applies to all situations.
Verbal Or Non-verbal?
o Linguistic Distinction
o Continuity Distinction
o Processing Distinction
o Outcome Distinction
o Absolute Distinction
Nonverbal VS. Verbal Messages The Linguistic Distinction
o Verbal messages depend on language.
o Non-verbal message do not depend on language.
Nonverbal VS. Verbal Messages The Continuity Distinction
o Verbal messages can be stopped and started.
o Non-verbal message constitute a “package” of simultaneous messages.
Nonverbal VS. Verbal Messages The Processing Distinction
o The brain processes verbal and non-verbal messages as to distinct systems of communication.
Nonverbal VS. Verbal Messages The Outcome Distinction
o Verbal messages have explicit meanings.
o Non-verbal message are typically implicit and ambiguous
Nonverbal VS. Verbal Messages The Absolute Distinction
o Verbal messages convey content.
o Non-verbal message convey affect or relationship.
Nonverbal VS. Verbal Messages
Verbal messages depend on language. Nonverbal messages do not depend on language.
Linguistic distinction
Verbal messages can be stopped and started. Nonverbal messages constitute a “package” of simultaneous messages.
Continuity distinction
The brain processes verbal and nonverbal messages as two distinct systems of communication.
Processing distinction
Verbal messages have explicit meanings. Nonverbal messages are typically implicit and ambiguous.
Outcome distinction
Verbal messages convey content. Nonverbal messages convey affect or relationship.
Absolute distinction
Human communication is the process of stimulating meaning in the mind of another person by means of verbal and/or non-verbal messages
Nonverbal communication refers to communication affected by means other than words.
Human & Non-verbal Communication
o Nonverbal behavior differs from nonverbal communication.
o We can engage in nonverbal behavior at any time, but nonverbal communication happens only within a context in the presence of another person who interprets and assigns meaning to the nonverbal communication.
o Accidental communication occurs when others attribute unintended meaning to someone’s nonverbal behavior
Intentionality & Nonverbal Communication
Source Behaves to send
message Behaves with NO intent
to send message
R e c e i v e r
Interprets behavior as message
Nonverbal Communication
Nonverbal Communication
-Accidental communication-
Does NOT interpret behavior as message
Nonverbal Behavior
-no communication –
Nonverbal Behavior
-no communication-
Non-verbal Behavior &
Non-verbal Communication
Culture & Nonverbal Communication
o Culture teaches people hot to interpret the non-verbal behaviors of others.
o People learn to behave in certain ways through cultural experiences.
o Meaning vary from culture to culture.
Complementing
Contradicting
Accenting
Repeating
Regulating
Substituting
Functions Of Nonverbal Messages
Functions Of Non-verbal Messages Complementing
o Adds to, reinforces, clarifies, elaborates, explains intended meaning of a verbal message.
o Example: Someone greets you with a hearty “Hello!” and a handshake.
Functions Of Non-verbal Messages Contradicting
o Nonverbal messages that conflict with verbal messages.
o Example: A person claims not to be angry but scowls. Sarcasm.
Functions Of Non-verbal Messages Accenting
o Enhances, emphasize or highlights the verbal message.
o Example: Pausing between comments to emphasize what comes next.
Functions Of Non-verbal Messages Repeating
o Reiterate or restate verbal messages. They can stand alone if the verbal message is not present.
o Example: Giving a thumb-up while praising someone for a job well done.
Functions Of Non-verbal Messages Regulating
o Serve to manage interactions with others.
o Example: Making eye contact with someone to indicate it is her or his turn to speak.
Functions Of Non-verbal Messages Substituting
o Sent in place of verbal message.
o Example: Weaving goodbye to someone without speaking.
o Complementing – Elaborate The V Message. NV signals helpful when recalling
o Contradicting – Conflict With V Message o Accenting – Amplify Or Moderate parts of the V Message o Repeating – Reiterate The V message and can stand alone o Regulating – Serve To Manage Interactions o Substituting – Sent In Place Of V Message
Summary Functions Of Nonverbal Messages
Categories of Nonverbal Messages
• Physical Appearance
• Kinesics
• Oculesics
• Vocalics Or Paralanguage
• Space
• Touch
• Time
Categories Of Nonverbal Messages Physical Appearance
o The first messages people send come through physical appearance.
o Body size, body shape, facial features, age, hair, skin color, height, weight, clothing, accessories, tec. message.
o Movements of hands and arms, posture, torso, and body while communicating
Categories Of Nonverbal Messages Kinesics (Gesture & Movement)
Categories Of Nonverbal Messages Oculesics (Eye Behavior)
o Eye behavior is known as oculesics.
o The face and eyes are considered together because they typically function as a non-verbal unit.
Categories Of Nonverbal Messages Vocalics Or Paralanguage
o Includes characteristics of the voice such as accent, dialect, intonation, articulation, volume, pitch, etc.
Categories Of Nonverbal Messages Proxemics (Space & Territoriality)
o Territoriality (claiming or marking space)
o Use of personal space (interactive space)
o Environment: architectural, spatial arrangements, lighting, music, color, temperature, scent, etc.
Categories Of Nonverbal Messages Haptics (Touch)
o Touch has been called the most potent nonverbal message in communication.
Categories Of Nonverbal Messages Chronemics (Time)
o Use of time sends strong messages regarding our feelings about ideas and people.
What Function ? Exercise
A student raises her or his hand to signal they want to participate in class.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
Instead of saying you are angry with another person, you simply glare and refuse to talk to him/her.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
The bartender says you are only allowed one more beer and then you are cut off.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
Your boss says “nice job” while he or she pats you on the shoulder.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
A driver yells obscenities at another driver and then give the “middle finger.”
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
We ask someone to be quiet and then put a finger to our lips.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
A teacher says “a good job” in a sarcastic tone.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
Rather than saying good bye, we simply wave good bye.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
We pause after each major point in a presentation to our coworkers.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC).
A teacher points to a student to indicate it is the student’s turn to talk.
Read each situation, then decide whether the situation described is primarily:
o complementing (CP) o contradicting (CN) o repeating (RP) o regulating (RG) o substituting (SB) o accenting (AC)
SB A student raises her or his hand to signal they want to participate in class.
SB Instead of saying you are angry with another person, you simply glare and refuse to talk with
them.
AC The bartender says you are only allowed one more beer and then you are cutoff.
CP Your boss says “a nice job” while he or she pats you on the shoulder.
RP A driver yells obscenities at another driver and then gives the “middle finger.”
RP We ask someone to be quiet and then put a finger to our lips.
CN A teacher says “a good job” in a sarcastic tone.
SB Rather than saying good bye, we simply wave good bye.
CP Informing another “they stink” in an ugly tone of voice.
AC We pause after each major point in a presentation to our coworkers.
RG A teacher points to a student to indicate it is the student’s turn talk.
Answers
- Chapter 1
- Myths about Nonverbal Communication
- Verbal Or Non-verbal?
- Slide 4
- Slide 5
- Slide 6
- Slide 7
- Slide 8
- Slide 9
- Human & Non-verbal Communication
- Intentionality & Nonverbal Communication
- Non-verbal Behavior & Non-verbal Communication
- Culture & Nonverbal Communication
- Functions Of Nonverbal Messages
- Slide 15
- Slide 16
- Slide 17
- Slide 18
- Slide 19
- Slide 20
- Summary Functions Of Nonverbal Messages
- Slide 22
- Categories Of Nonverbal Messages Physical Appearance
- Categories Of Nonverbal Messages Kinesics (Gesture & Movement)
- Categories Of Nonverbal Messages Oculesics (Eye Behavior)
- Categories Of Nonverbal Messages Vocalics Or Paralanguage
- Categories Of Nonverbal Messages Proxemics (Space & Territorial
- Categories Of Nonverbal Messages Haptics (Touch)
- Categories Of Nonverbal Messages Chronemics (Time)
- What Function ? Exercise
- Slide 31
- Slide 32
- Slide 33
- Slide 34
- Slide 35
- Slide 36
- Slide 37
- Slide 38
- Slide 39
- Slide 40
- SB A student raises her or his hand to signal they want to pa
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