13 Oct Unit 1_MT497_Discussion
13704Top leadership knows that artificial intelligence (AI) is not going anywhere and, in fact, is on the rise. The PwC 2021 Global Annual Review states that China will see the greatest benefit to the economy from AI (26% to their GDP) by 2030 (p. 1). North America will get a more modest boost from AI of almost 15% by the same year. PwC estimates that by 2030, the total gain from AI globally will be more than $15 trillion.
According to Daft (2021), “artificial intelligence (AI) encompasses techniques used to teach computer systems to learn, reason, perceive, infer, communicate, and make decisions” either as well as “or better than human beings can” (p. 65). The changes brought about by AI have certainly disrupted industries, and CEOs fear this is just the beginning of that trend. According to Rahwan et al. (2019) and Stone et al. (2016), AI has also made improvements to homes and in various fields, including “healthcare, education, employment, entertainment, safety, and transportation” (as cited in Berente et al., 2021, p. 1433).
Salmon-Powell, Scarlata, and Vengrouskie (2021) list five AI trends affecting leadership and management, including robot process automation, cybersecurity, data accuracy, customer service, and human resources.
Begin by reading the Salmon-Powell, Scarlata, and Vengrouskie (2021) journal article from the Purdue Global Library. Then, pick one of the above five AI areas and research that topic to answer the questions below. Your answers to these questions should be specific to your chosen area.
What macro-trends have given rise to AI in this particular field?
What are the advantages and disadvantages of AI to management within this business area?
Will artificial intelligence replace workers? Has it already happened? Explain.
Project out 5 years from now and think about the future. How will AI affect this business landscape?
How can leaders better prepare for AI disruptions in their industry?
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