Chat with us, powered by LiveChat CONTEXT CHP is an executive helicopter transportation company and was formed three years ago with two ports and two pilots; Chuck and Terry. Two years ago, the company expanded to its current state of three ports, four pilots, and an office with an office manager, Lisa. Last year, Chuck retired from flying and another pilot was hired. The process for taking reservations and passenger manifests has not changed too much since the beginning. Now, with sights on further expansion, a new way of managing reservations and scheduling flights is required. CHP is the brainchild of Chuck “Chopper” McGraw. Chopper is a former military helicopter pilot himself who now concentrates on running the business. He is very much a people person and wants to make sure his customer’s expectations are exceeded. In order for the company to grow, Chopper knows he needs to automate things. Chopper’s business partner Lesley Tkachuk is a certified accountant and handles all the financial operations of CHP. Her priorities lay with the back-office systems. CURRENT SITUATION Each heli-port location consists of a heli-pad and a small building known as the “Heli-Shack.” The Heli-Shacks are used as an office for the pilot and as a passenger waiting area. The passenger manifest is sent to a fax machine in the office and is picked up before the flight. All reservations are called in or are walk-ups. Lisa takes all of the calls and enters them into a passenger manifest spreadsheet. Fifteen minutes before the flight, she faxes the manifest to the respective Heli-Shack. Prior to each flight, the pilot picks up the manifest off the fax machine, then verifies the passengers and calls Lisa with any “walk-up” passengers so she can add them to the manifest spreadsheet. Passengers can pay by cash, credit cards, and prepaid multi-flight tickets. FUTURE NEEDS Chopper wants passengers to be able to book and pay for flights through a website. He also wants Lisa to be able to manage flight schedules, passenger manifest, and pilot schedules through the website. Lisa still needs to be able to add passengers that call in. Pilots are to receive passenger manifests through handheld devices using bifurcated-spurgleloops (BS. They also need to add walk-up passengers through this device. Chuck plans to expand to a total of 10 Heli-Ports by the end of next year. He is planning to have the first two open in 6 months from now and needs to get the new reservation system in place prior to the opening of these two new heli- ports. DELIVERABLES Please submit the following two documents back to Thoughtworks. ❖ Provide a diagram for the current business processes in this scenario. The diagram should try to include any existing “pain points” in the process. ❖ Prepare an agenda for the first customer meeting to be submitted to CHP and specify the attendees that you would like in the meeting. | Wridemy

CONTEXT CHP is an executive helicopter transportation company and was formed three years ago with two ports and two pilots; Chuck and Terry. Two years ago, the company expanded to its current state of three ports, four pilots, and an office with an office manager, Lisa. Last year, Chuck retired from flying and another pilot was hired. The process for taking reservations and passenger manifests has not changed too much since the beginning. Now, with sights on further expansion, a new way of managing reservations and scheduling flights is required. CHP is the brainchild of Chuck “Chopper” McGraw. Chopper is a former military helicopter pilot himself who now concentrates on running the business. He is very much a people person and wants to make sure his customer’s expectations are exceeded. In order for the company to grow, Chopper knows he needs to automate things. Chopper’s business partner Lesley Tkachuk is a certified accountant and handles all the financial operations of CHP. Her priorities lay with the back-office systems. CURRENT SITUATION Each heli-port location consists of a heli-pad and a small building known as the “Heli-Shack.” The Heli-Shacks are used as an office for the pilot and as a passenger waiting area. The passenger manifest is sent to a fax machine in the office and is picked up before the flight. All reservations are called in or are walk-ups. Lisa takes all of the calls and enters them into a passenger manifest spreadsheet. Fifteen minutes before the flight, she faxes the manifest to the respective Heli-Shack. Prior to each flight, the pilot picks up the manifest off the fax machine, then verifies the passengers and calls Lisa with any “walk-up” passengers so she can add them to the manifest spreadsheet. Passengers can pay by cash, credit cards, and prepaid multi-flight tickets. FUTURE NEEDS Chopper wants passengers to be able to book and pay for flights through a website. He also wants Lisa to be able to manage flight schedules, passenger manifest, and pilot schedules through the website. Lisa still needs to be able to add passengers that call in. Pilots are to receive passenger manifests through handheld devices using bifurcated-spurgleloops (BS. They also need to add walk-up passengers through this device. Chuck plans to expand to a total of 10 Heli-Ports by the end of next year. He is planning to have the first two open in 6 months from now and needs to get the new reservation system in place prior to the opening of these two new heli- ports. DELIVERABLES Please submit the following two documents back to Thoughtworks. ❖ Provide a diagram for the current business processes in this scenario. The diagram should try to include any existing “pain points” in the process. ❖ Prepare an agenda for the first customer meeting to be submitted to CHP and specify the attendees that you would like in the meeting.

CONTEXT CHP is an executive helicopter transportation company and was formed three years ago with two ports and two pilots; Chuck and Terry. Two years ago, the company expanded to its current state of three ports, four pilots, and an office with an office manager, Lisa. Last year, Chuck retired from flying and another pilot was hired. The process for taking reservations and passenger manifests has not changed too much since the beginning. Now, with sights on further expansion, a new way of managing reservations and scheduling flights is required. CHP is the brainchild of Chuck “Chopper” McGraw. Chopper is a former military helicopter pilot himself who now concentrates on running the business. He is very much a people person and wants to make sure his customer’s expectations are exceeded. In order for the company to grow, Chopper knows he needs to automate things. Chopper’s business partner Lesley Tkachuk is a certified accountant and handles all the financial operations of CHP. Her priorities lay with the back-office systems. CURRENT SITUATION Each heli-port location consists of a heli-pad and a small building known as the “Heli-Shack.” The Heli-Shacks are used as an office for the pilot and as a passenger waiting area. The passenger manifest is sent to a fax machine in the office and is picked up before the flight. All reservations are called in or are walk-ups. Lisa takes all of the calls and enters them into a passenger manifest spreadsheet. Fifteen minutes before the flight, she faxes the manifest to the respective Heli-Shack. Prior to each flight, the pilot picks up the manifest off the fax machine, then verifies the passengers and calls Lisa with any “walk-up” passengers so she can add them to the manifest spreadsheet. Passengers can pay by cash, credit cards, and prepaid multi-flight tickets. FUTURE NEEDS Chopper wants passengers to be able to book and pay for flights through a website. He also wants Lisa to be able to manage flight schedules, passenger manifest, and pilot schedules through the website. Lisa still needs to be able to add passengers that call in. Pilots are to receive passenger manifests through handheld devices using bifurcated-spurgleloops (BS. They also need to add walk-up passengers through this device. Chuck plans to expand to a total of 10 Heli-Ports by the end of next year. He is planning to have the first two open in 6 months from now and needs to get the new reservation system in place prior to the opening of these two new heli- ports. DELIVERABLES Please submit the following two documents back to Thoughtworks. ❖ Provide a diagram for the current business processes in this scenario. The diagram should try to include any existing “pain points” in the process. ❖ Prepare an agenda for the first customer meeting to be submitted to CHP and specify the attendees that you would like in the meeting.

9253CONTEXT
CHP is an executive helicopter transportation company and was formed three years ago with two ports and two pilots; Chuck and Terry. Two years ago, the company expanded to its current state of three ports, four pilots, and an office with an office manager, Lisa. Last year, Chuck retired from flying and another pilot was hired. The process for taking reservations and passenger manifests has not changed too much since the beginning. Now, with sights on further expansion, a new way of managing reservations and scheduling flights is required.
CHP is the brainchild of Chuck “Chopper” McGraw. Chopper is a former military helicopter pilot himself who now concentrates on running the business. He is very much a people person and wants to make sure his customer’s expectations are exceeded. In order for the company to grow, Chopper knows he needs to automate things.
Chopper’s business partner Lesley Tkachuk is a certified accountant and handles all the financial operations of CHP. Her priorities lay with the back-office systems.
CURRENT SITUATION
Each heli-port location consists of a heli-pad and a small building known as the “Heli-Shack.” The Heli-Shacks are used as an office for the pilot and as a passenger waiting area. The passenger manifest is sent to a fax machine in the office and is picked up before the flight.
All reservations are called in or are walk-ups. Lisa takes all of the calls and enters them into a passenger manifest spreadsheet. Fifteen minutes before the flight, she faxes the manifest to the respective Heli-Shack. Prior to each flight, the pilot picks up the manifest off the fax machine, then verifies the passengers and calls Lisa with any “walk-up” passengers so she can add them to the manifest spreadsheet. Passengers can pay by cash, credit cards, and prepaid multi-flight tickets.
FUTURE NEEDS
Chopper wants passengers to be able to book and pay for flights through a website. He also wants Lisa to be able to manage flight schedules, passenger manifest, and pilot schedules through the website. Lisa still needs to be able to add passengers that call in. Pilots are to receive passenger manifests through handheld devices using bifurcated-spurgleloops (BS. They also need to add walk-up passengers through this device.
Chuck plans to expand to a total of 10 Heli-Ports by the end of next year. He is planning to have the first two open in 6 months from now and needs to get the new reservation system in place prior to the opening of these two new heli- ports.
DELIVERABLES
Please submit the following two documents back to Thoughtworks.
❖ Provide a diagram for the current business processes in this scenario. The diagram should try to include any existing “pain points” in the process.
❖ Prepare an agenda for the first customer meeting to be submitted to CHP and specify the attendees that you would like in the meeting.

Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.

Fill in all the assignment paper details that are required in the order form with the standard information being the page count, deadline, academic level and type of paper. It is advisable to have this information at hand so that you can quickly fill in the necessary information needed in the form for the essay writer to be immediately assigned to your writing project. Make payment for the custom essay order to enable us to assign a suitable writer to your order. Payments are made through Paypal on a secured billing page. Finally, sit back and relax.

Do you need an answer to this or any other questions?

About Wridemy

We are a professional paper writing website. If you have searched a question and bumped into our website just know you are in the right place to get help in your coursework. We offer HIGH QUALITY & PLAGIARISM FREE Papers.

How It Works

To make an Order you only need to click on “Order Now” and we will direct you to our Order Page. Fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.

Are there Discounts?

All new clients are eligible for 20% off in their first Order. Our payment method is safe and secure.

Hire a tutor today CLICK HERE to make your first order

Related Tags

Academic APA Writing College Course Discussion Management English Finance General Graduate History Information Justify Literature MLA