11 Oct You are the nurse manager for a department and nee
You are the nurse manager for a department and need to communicate a new policy that relates to the holiday staffing schedule. Discuss two different approaches to communicate the staffing schedule change process to the department. Describe who would be involved throughout the communication and roll out of the staffing schedule change. Discuss a conflict management style and communication technique that you would use to address group of angry employees that present to your office. Discuss the conflict management style and communication technique you would utilize to address one employee who is complaining to other employees and patients on the unit. Discuss how you would evaluate the effectiveness of the communication approach of the staffing schedule change. Support your ideas with at least two scholarly resources. Assignment 3 Rubric Competency 24 points 16 points 8 points 0 points Points Earned Critiques two different approaches to communicate a change process. Critiques two different approaches to communicate a change process with literature support. Compares two different approaches to communicate a change process. Discusses two different approaches to communicate a change process. Does not discuss two different approaches to communicate a change process. /24 Competency 14 points 9 points 4 points 0 points Points Earned Defends the selection of those involved in the two different approaches to communicating the change process. Defends the selection of those involved in the two different approaches to communicating the change process with literature support. Discusses the selection of those involved in the two different approaches to communicating the change process. Lists those involved in the two different approaches to communicating the change process. Does not detail those involved in the two different approaches to communicating the change process. /14 Analyze a conflict management style and communication technique to use with a group. Analyze a conflict management style and communication technique to use with a group with literature support. Interprets a conflict management style and communication technique to use with a group. Identifies a conflict management style and communication technique to use with a group. Does not discuss a conflict management style and communication technique to use with a group. /14 Appraise a conflict management style and communication technique to use with an individual. Appraise a conflict management style and communication technique to use with an individual with literature support. Describes a conflict management style and communication technique to use with an individual. Lists a conflict management style and communication technique to use with an individual. Does not discuss conflict management style and communication technique to use with an individual. /14 Summarizes the method utilized to evaluate the effectiveness of the communication approach. Summarizes the method utilized to evaluate the effectiveness of the communication approach with literature support. Explains the method of utilized to evaluate the effectiveness of the communication approach. Defines the method utilized to evaluate the effectiveness of the communication approach. Does not complete an evaluation of the communication approach. /14 Competency 3 points 2 points 1 points 0 points Points Earned Organization Organization excellent, ideas clear and arranged logically, transitions smooth, no flaws in logic. Organization good; ideas usually clear and arranged in acceptable sequence; transitions usually smooth, good support. Organization minimally effective; problems in approach, sequence, support and transitions. Organization does not meet requirements. /3 Competency 5 points 2.5 points 1 points 0 points Competency Grammar Grammar, punctuation, mechanics, and usage correct and idiomatic, consistent with Standard American English Grammar, punctuation, mechanics, and usage good mostly consistent with Standard American English; errors do not interfere with meaning or understanding Grammar, punctuation, mechanics and usage distracting and often interfere with meaning or understanding Grammar, punctuation, mechanics, and usage interfere with understanding /5 References References are relevant, authoritative and contemporary. Adequate references. Minimal use of appropriate references. Poor use and/or selection of references not relevant. /5 Competency 7 points 5 points 2.5 points 0 points Points Earned APA Format Demonstrates competent use of mechanics and APA. Minimal APA errors. Many APA errors. Complete lack of understanding. /7
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