06 Dec © 2008 Society for Human Resource Management.
© 2008 Society for Human Resource Management. Marcia R. Gibson, Ed.D. 1
Final Exam Case Study
Please read ALL directions below before starting your final
assignment.
INSTRUCTIONS:
• Read the entire case study carefully and then respond to all
questions in each of the four scenarios.
• Develop each answer to the fullest extent possible,
including citations from outside resources, where
applicable, to support your arguments.
• Submit your assignment as a separate MS Word document
in your assignments folder. Do not type your answers
into the case study document. Include a Cover
Page with Name, Date, and Title of Assignment.
• Do not include the original question. Use the following
format: Scenario 1: question 1, etc.
• Each response should be written in complete sentences,
double-spaced and spell-checked. Use 12-point Times New
Roman font with 1-inch margins on all sides.
• Include page numbers according to APA formatting
guidelines.
• Include citations in APA format at the end of each answer.
You must submit to the assignment link by the due
date (final day of class). A missing assignment will be
assigned a grade of 0.
2 © 2008 Society for Human Resource Management. Marcia R. Gibson, Ed.D.
Introduction and
Organization Overview
DRA Performance Solutions (DRA PS) was founded in 1992 with the goal to improve human
performance using multiple technology avenues.
To improve human performance, DRA PS makes recommendations about how to change
work environments to improve employee performance, motivation and morale; and develops
courseware for skill improvement.
The Training Solutions Division of DRA PS develops the courseware products.
Revenue for past year: $25 million.
Revenue for the Training Solutions Division for the past year: $10 millio
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